Privacy Policy
Thank you for choosing our Multi-Currency Discount App (“the App”). We value your privacy and strive to protect your personal information. This Privacy Policy outlines how we collect, use, and protect the data we obtain from Shopify merchants and their customers.
1. Information We Collect
- Merchant Data
- Shop Information: We collect basic shop data (shop name, domain, and store settings) via the Shopify API for identification and service provisioning.
- Billing Details: For subscription or billing-related features, we may access relevant Shopify billing information.
- Access Upon Installation: When you install the App, we automatically gain the ability (via Shopify’s API permissions) to view certain store information such as your products, collections, markets, and related data. This allows us to properly identify your store and provide the multi-currency discount functionality. - Customer Data (Optional/Indirect)
- Order and Discount Data: Shopify Functions may have access to certain personal data (such as customer name or email), on top order data (such as discounted prices, currency information,customer country, language and market, and cart items). This data is processed by Shopify’s own servers. We do not directly collect or store these personal identifiers. - Usage Data
- Log Data: Any personal information in logs is only available to us if you explicitly include it when sharing logs for support or troubleshooting. - Cookies and Tracking Technologies
- We do not collect or use cookies or any other tracking technologies on merchant storefronts. Our functionality is limited to processing data provided by the Shopify platform in order to manage multi-currency discounts.
2. How We Use Your Information
- Service Provision: We use shop data and discount configuration details to calculate, manage, and apply multi-currency discounts through Shopify Functions.
- Improving the App: Usage data and feedback help us optimize features, enhance performance, and develop new functionalities.
- Customer Support: Merchant contact details may be used to respond to inquiries, offer assistance, or send important updates about the App.
3. Data Sharing and Disclosure
- Third-Party Services: We may rely on reputable third-party services (e.g., hosting providers, analytics tools) that help us operate the App. These providers have access to data only as needed to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or the safety of our users.
4. Data Retention
We retain merchant and usage data as long as necessary to provide our services or comply with legal obligations. After you uninstall or cease using the App, we will delete or anonymize your data following a commercially reasonable period or upon request, unless retention is required by law.
5. Security Measures
We implement industry-standard security measures to safeguard your information. However, no method of electronic storage or transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Merchants can request to update, correct, or delete the data we hold. Please email us with any such requests, and we will address them in accordance with applicable laws (e.g., GDPR, CCPA).
7. Data Controller vs. Data Processor
Under certain data protection laws (e.g., GDPR), you (the merchant) are typically considered the “data controller” of your customers’ personal data, and our App acts as a “data processor.” This means you determine the purposes and means of the data processing, and we only process data on your instructions and as described in this policy.
8. Complaints to Authorities
If you are in the EEA or UK and believe your rights have been infringed, you have the right to lodge a complaint with your local supervisory authority. If you have any issues or concerns, please contact us first at the email address below so we can address your concerns.
9. Children’s Privacy
The App is intended for use by Shopify merchants. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us so we can delete it.
10. International Transfers
Your information may be transferred and stored on servers located outside your jurisdiction. By using the App, you consent to such transfers, subject to applicable data protection laws. If you are in the EEA or UK, we rely on appropriate safeguards (e.g., Standard Contractual Clauses) when transferring data internationally.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted here, and continued use of the App after such updates indicates acceptance of the revised terms.
12. Contact Us
If you have questions or concerns about this Privacy Policy, your data, or your rights, please contact us at:
Email: support@pixoo.app
This Privacy Policy is provided for informational purposes and does not constitute legal advice. For compliance specific to your business, please consult a qualified attorney. By installing or using the App, you acknowledge and accept the terms of this Privacy Policy.
